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v-Banking offers you personal contact with your International Relationship Manager via video conferencing. They can help you meet your daily banking needs and explore your options for the future in a secure manner. By using this innovative and ground-breaking service, you save time and carry out your banking transactions quickly, just as if you were at the branch.

How v-Banking makes your life easier

v-Banking allows you to contact your International Relationship Manager via video conferencing and go ahead with your plans from the comfort and safety of your place.

  • Find out about asset management needs and options that suit your profile from the International Relationship Manager.
  • Get online products: deposit account, time deposit, mortgage loan.
  • Update your details, without visiting a branch.
  • Make secure day-to-day transactions, such as transferring money and paying bills, using e-Banking.

Interactive presentation

Through an interactive presentation you can get updated about the products and services available for clients living abroad.

Fill in applications

Co-browse e-Banking with your International Relationship Manager to find online applications that meet your various needs. They help you fill them in on the spot.

Exchange files

Exchange files with Eurobank quickly and save them securely in the personal online space we give you.

How you save time with v-Banking

v-Banking allows you to make online banking transactions quickly and safely through e-Banking.

Video conferencing service

Make online an appointment with your International Relationship Manager to contact them via video conferencing wherever you are, Monday to Friday 09:00-17:00 (GMT +2), except for bank holidays.

Go to the interactive calendar to check online the availability of your International Relationship Manager.

Contact

Contact your International Relationship Manager using the chat or by email, Monday to Friday 09:00-17:00 (GMT +2), except for bank holidays.

In your personal space, you can find the interactive presentation to get informed about our products and services. You may also carry out the banking transactions you need.

Set up conference calls

You may set up a conference call, add it to your personal calendar and update the calendar app you use.

How to access v-Banking

Access v-Banking free of charge through your e-Banking.

Use your e-Banking credentials

To log in, you need to have login credentials (Username and Password). If you don’t have any, you may get your credentials online. You will need the details of an active Eurobank card and the mobile number you have registered with Eurobank.

Secure environment

We ensure your transactions and communication with us is secure. We apply advanced technology with communication protocols and identification mechanisms to protect the online transfer of your sensitive data.

System requirements

Find out the system requirements for voice, video and co-browsing:

Microsoft Windows OS:

  • Windows 7 SP1 or later: 32-bit and 64-bit
  • Windows 8.1: 32-bit and 64-bit
  • Windows 10: 32-bit and 64-bit

macOS:

  • macOS 11 or later

Browser version:

  • Google Chrome 80+
  • Mozilla Firefox 80+
  • Microsoft Edge 80+
  • Safari 14.4+

Hardware:

  • Intel Core i3 2nd generation or later CPU type
  • 4 GB RAM
  • 2 GB free physical memory
  • 1 GB available hard disc space
  • USB 2.0 for USB camera and audio devices
  • I/O ports

Display resolution: 1024x768

Connect from all your devices

Use v-Banking on your mobile or tablet. You just need to log in to your e-Banking using the browser of your device.