Transactions in a few minutes
Withdraw or deposit cash, transfer money between your accounts and pay bills 24/7. You do not have to wait for a cashier at a branch.
You do not need your card PIN to deposit cash.
Direct cash deposits
At some ATMs you can deposit cash without placing your money in an envelope. You finish your deposits faster and your account is credited immediately.
To make a fast withdrawal, choose one of the predetermined amounts from the ATM screen. You do not have the option of choosing the account to be charged or the banknote combination.
The main account you have linked to your debit card is credited with the withdrawal amount. You finish your withdrawal faster.
Get updates for your accounts and cards:
- Account and card balance.
- The available withdrawal balance from the €5,000 monthly limit due to the capital controls.
- Mini statement with the last 10 transactions.
You can get updated from the ATM screen, or find out your account or card balance from the transaction receipt.
Transactions without a receipt
You can ask not to have a receipt issued for the transactions you carry out at an ATM. This way you can finish your transactions even faster.
You also contribute towards environmental protection. You help us reduce our energy, paper and ink consumption.
800+ ATMs nationwide
You can choose one of the over 800 Eurobank or New TT Branch Network ATMs. You may select Greek or English for your transactions.
The ATMs are available 24/7 in front of our branches, at Hellenic Post branches and at commercial or tourist areas.
You can also find ATMs in selected department stores and supermarkets. At these locations the ATMs follow the store opening hours.
You can charge any of the accounts linked to your debit card. You can choose between 2 banknote combinations.
You can withdraw up to €5,000 a month. This amount can be withdrawn in a lump sum or in instalments, whenever you need cash.
Deposits with direct debit or envelope
Deposit money in any one of your Eurobank accounts free of charge. Your account is credited with the deposit amount:
- Immediately – if you make an envelope-free deposit. ATMs that support envelope-free deposits accept all euro banknote denominations.
- Later on the same day – if you make a deposit using an envelope before 14:30.
- On the next working day – if you make a deposit using an envelope after 14:30.
You can pay for the following at an ATM:
- PPC power bills.
- COSMOTE, Vodafone and Nova telecommunication bills.
- Registered tax debts and National Cadastre fees.
- Social insurance contributions to IKA and EFKA (former OAEE).
- Eurobank credit card bills.
- Eurobank loan instalments.
Payments are made by charging the account that is linked to the card you use at the ATM. You can choose whether you want to have a receipt issued for your transaction.
You can also pay your Eurobank credit cards or loans by cash deposit.
Transfer money to any one of your Eurobank accounts free of charge.
Card activation and PIN
At ATMs you can activate your debit or credit card and your card PIN. Choose:
Other transactions > Card/PIN Activation
Card PIN change
Change your card PIN the first time you receive it, but also at any other time you think it is necessary for your protection. Choose:
Other transactions > PIN change
Card PIN synching
Synch your card PIN when:
- You change your card PIN at an ATM.
- We issue a new PIN for your card.
- You enter the wrong PIN 3 times in a row at an ATM or a POS terminal, but you then remember the correct one.
This way you ensure that your card PIN will work both at an ATM and at a POS terminal.
Other transactions > PIN synching
First prepaid card loading
When you get a Eurobank prepaid card, you may load it at one of our ATMs. Place your new card in the ATM, enter the PIN and choose:
Payment / Transfer > Credit card > Cash
You can donate €1 to the Apostoli NGO, the Charity Organisation of the Holy Archdiocese of Athens. This small donation helps us support the Apostoli Stands by the Students initiative for families deprived of basic food items.
If you are not a Eurobank customer
Our ATMs also accept debit, credit or prepaid cards of other banks, both in and outside the eurozone. If you are not a Eurobank customer, use your card at our ATMs to:
- Withdraw cash from the main account linked to your card.
- Withdraw cash from your credit card.
- Make balance enquiries for the main account linked to your card.
If you have a Mastercard credit card that has been issued by a bank abroad, you can also:
- Change your card PIN.
- Unblock your card PIN.
Payments free or at a lower fee
PPC power bill, Vodafone and Nova payments cost €0.80. All other payments at ATMs are free.
Find out all the Eurobank fees.
Free withdrawals and updates
Cash withdrawals and updates on the activity, transactions and balance of your account, card or loan are free of charge if you have a Eurobank account, card or loan.
Advanced prevention systems
We use security systems to constantly monitor the transactions carried out at ATMs. They help us prevent and stop incidents of fraud.
If we detect a suspicious transaction involving your card, we contact you to confirm that you were the one who carried out the transaction.
At ATMs we identify you by your card and its PIN. For your own protection, we advise you not to disclose your card PIN to anyone and not to write it down on the back of the card or on a piece of paper you may carry along with your card.
Identification is not necessary when you wish to deposit money to accounts linked to your card. In this case, you do not have to enter your card PIN.
Protection from unauthorised access
If someone places your card in the ATM and enters the wrong PIN, the ATM does not give them access to your accounts and personal data.
If they enter the wrong PIN 3 times in a row, the ATM retains your card automatically.
Protected locationsATMs located at the front of our branches are monitored by security cameras 24/7. The ATM is usually located in a well-lit area.
If you need help
If you have lost your card, have had it stolen or need help to carry out ATM transactions, call EuroPhone Banking:
- 801 111 1144 (local landline calls only)
Our representatives are ready to help you 24/7. They explain to you how to use the ATM, answer any questions you may have and help you overcome any difficulties.
Consequently, for as long as the capital controls are in effect, there are restrictions on:
- Cash withdrawals from branches and ATMs.
- Fund and cash transfers abroad.
You can withdraw up to €5,000 a month using your debit card. This amount can be withdrawn in instalments, up to the daily withdrawal limit of your card.
If you do not withdraw the entire amount of €5,000 within a month, the balance is not transferred to the next month.
Call EuroPhone Banking:
- 801 111 1144 (local landline calls only)
Otherwise, walk into our branch if the card was retained during branch opening hours.