Opening a new account

How do I open an account?

If you do not bank with us, you can open an account:

• Through the Eurobank Mobile App.
• By appointment at one of our branches.
• At a Hellenic Post branch.

If you bank with us, you can open an account using one of these ways. You can also open it through e-Banking, provided you have e-Banking credentials.

You can get a new debit card issued that is linked to your account if you don’t already hold an active Eurobank debit card in your name.

If you open an account at one of our branches, you get you card on the spot. If you open an account through e-Banking, the Eurobank Mobile App or a Hellenic Post branch, you get your card by post within 15 days, at the address you have registered with Eurobank.

With the Saving Now Account, you get a new Cash Card Cirrus.

Which accounts can I open online?

If you don’t bank with us, you can open a Day to Day Account Plus through the Eurobank Mobile App.

If you already bank with us and have login credentials, through e-Banking or the Eurobank Mobile App you can open a:

• Day to Day Account Plus
• Saving Now Account

If you bank with Eurobank but do not have credentials, get your login credentials online.

What supporting documents do I need to open an account?

To open an account, you need to upload or submit to a branch proof of your:

• Identification
• Income and tax details
• Home address and phone number
• Employment

How can I open a payroll or pension account?

If you don’t bank with us, you open a Day to Day Account Plus, which is a payroll or pension account:

• Through the Eurobank Mobile App with Digital Customer Onboarding.
• At one of our branches.
• At a Hellenic Post branch.

For a payroll account, you need to upload or submit to a branch:

• A certificate from your employer
• Your most recent payslip

or

• A certificate issued by the competent social insurance fund

For a pension account, you need your:

• Social security number (AMKA)
• DIAS number

or

• Your most recent pension slip. You can easily download if from e-EFKA using your TAXISnet credentials.

If you bank with us, you open a Day to Day Account Plus:

• Through e-Banking or the Eurobank Mobile App, provided you have login credentials.
• At one of our branches.
• At a Hellenic Post branch.

If you open a payroll or pension account at a branch, you need to submit the necessary supporting documents.

If you bank with us but do not have credentials, get your login credentials online using your computer or mobile phone.

Do I need to make a deposit to open an account?

You can open a Day to Day Account Plus or a Saving Now Account starting with €0 initial deposit.

To open an 18 Plus Account or a Megalono Account, you need to make a €50 initial deposit.

I live abroad. Can I open an account?

Can I open an account for someone who is under 18?

Yes. You can open a Megalono Account for your child at one of our branches, with an initial deposit of €50. Your child is the sole account holder.

As soon as your child turns 18, the Megalono Account automatically switches to an 18 Plus Account with the same account number. Your child remains the account holder.

Make an appointment at the branch of your choice and bring all the supporting documents for you and your child.

How can I get a EuroPhone Banking PIN?

You get a EuroPhone Banking PIN at a branch when your debit card is issued or at any time after that. This way, you can keep track of your account transactions and balance over the phone.

With EuroPhone Banking you can also monitor other Eurobank products, and carry out money transfers, and other banking and trading transactions.

Find out how EuroPhone Banking makes your everyday life easier.

Can I add another holder to my account online?

No. You can only do so at one of our branches.

Make an appointment at the branch of your choice and come along with the other holder. We will explain the process and guide your through it step by step.

If they do not already bank with Eurobank, they must bring the documents required to open a bank account.

However, even if they already bank with us, some of the documents in our files might be outdated. In this case, we may ask for additional documents to update their personal details.

You can also submit your own supporting documents in the event they need to be updated.

How do I get my debit card if I open an account online?

If you request a new debit card when you open your account through e-Banking or the Eurobank Mobile App, you get it by post within 15 days, at the address you have registered.

I have a time deposit. Can I link it to my account?

Yes. You can link your account to a time deposit if you have additional money you do not need for your day-to-day transactions.

Time deposits offer higher interest rates than day-to-day accounts. Choose the one that meets your needs.