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Professional Development & Training

The development of the competitive advantages of our people is a steadfast choice of strategic importance for the Eurobank group and is ensured through the design and implementation of an official and integrated Training and Career Development Framework which has been awarded for its innovation, successful practices and positive impact. 

Career Development

Career Development Programmes include:

  • Executive and Leadership programmes, which aim at enhancing leadership efficiency
  • Professional Development Applications, which aim at developing professional competencies and employee skills as part of existing and/or new roles
  • Mentoring Programmes, which aim at enhancing  skills and encouraging teamwork and interdepartment cooperation 
  • Professional Development Intranet site, which provides information about career development and the prerequisites for succeeding in different roles

For example, as part of the Executive and Leadership programmes, 60 executives participated in the “Leadership Development Programme” in 2015, which is the most advanced programme for Group executives and is implemented in cooperation with the Alba Graduate Business School.


Seeking, above all, to offer training based on the employees' needs and Group's priorities, Eurobank implements policies and procedures certified in accordance with the ISO 9001 standard and develops Learning Plans per position.

Eurobank places special emphasis on programmes for:

  • Developing leadership and managerial skills. Skill development is one of the Group’s strategic priorities and all relevant programmes are offered in cooperation with recognised educational institutions such as ALBA, Harvard Business Publishing, the Athens University of Economics and Business, and other institutions. In 2015, 814 executives participated in the Harvard Business Publishing programmes, while the seventh cycle of the “Eurobank-ALBA MBA in Financial Services” was continued, consisting of 28 participants at Group level
  • Acquiring knowledge, job-related skills and practical banking experience on all levels. Some of these programmes also offer certification in various fields. Training for the Retail Branch network executives on modern customer-centric approach and service-related issues continued in 2015 with 633 participants. With regard to Bank of Greece Certification, during the year 1,059 employees obtained professional certification for the Provision of Investment Services and 196 were certified on Insurance Intermediation. Moreover, 2,954 employees of the Group attended training courses on the New NPL Management Regulatory Framework and the Code of Conduct adapted by the Bank of Greece
  • “Counter Fraud”, which aim at creating a common culture and awareness on fraud-related issues, focusing on fraud prevention and detection mechanisms. It is noted that, in 2015, 1,414 employees attended the Counter Fraud training programmes at Group level
  • Positivity (Life Skills, Time & Stress Management and Work Life Balance) and collaboration enhancing programmes, which aim at enhancing the capacity of employees and teams in dealing more effectively with the socioeconomic turbulent environment

The Group’s Training Key Performance Indicators for 2015 were as follows:

  • Training days per employee: 3.53.
  • Total participations in training programmes: 64,246.
  • Training man-hours: 367,013.
  • Percentage of employees who participated in training: 77.05%.
  • E-learning training: 28.83% 


More about the Group's Human Resources

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