The Eurobank group emphasizes on servicing customers on the basis of their individual needs, and has adopted a customer-oriented approach in organizing and developing service networks, traditional and alternative, in all countries it is operating in.The continuous effort of our Organisation for the adoption of the best international practices concerning customers’ management relationships through Group Client Relations Office, has been acknowledged with both, the certification «Recognized for Excellence» by European Foundation for Quality Management (EFQM) and ISO 9001: 2008 from TUV Hellas