Eurobank Ergasias SA. Submission Form of Complaints * Surname * Name * ID Number 1 * VAT Address: Street Number City Post Code * Telephone Number (home, office, mobile) * Available time to get in contact with you e-mail 2 Please fill in all the necessary fields that are marked with *, all the other fields are optional. Please register your complaint in regard with the offered services of our Bank: NOTIFICATION We would like to inform you that our Bank and/or third parties, acting upon its instructions and on its behalf, will process the personal data of the current Submission Form of Complaints as well as other personal data that the Bank has collected with your contribution, for the purpose of responding at your submitted complaint, providing better services and support during its transactions with you, offering more effective communication to you, upgrading the services provided and promoting the relation with you. All the above personal data may be communicated to the Bank’s subsidiaries or connected companies, located in the European Union as well as in Switzerland, within the framework of their responsibilities. In case you wish to exercise your rights that arise mainly from articles 12 and 13 of law 2472/1997 (rights of access and objection for the process of personal data, respectively) you may communicate with our Bank’s e- Banking Department (Mrs Paraskevi Nika, Laodikias 16 & Nymfaiou 1-3, Ilisia 11528, tel. +30 210-7453265). STATEMENT With the submission of the current form of Complaints, I hereby give my consent that the data of this form may be processed as described above by Eurobank Ergasias SA or third parties, acting upon its instructions and on its behalf.    1 The ID Number completion is necessary for the Bank to proceed with the relative authentication. 2 Please complete your personal e-mail address in which you require to receive our answer. If you do not complete an e-mail address, please note the postal address in which you want to receive the response.